Contact information

Contact details

Maison Forneau is a brand operated by Ntech Performance LLC.

Legal entity
Company name: Ntech Performance LLC (Sole MBR)
Legal form: Limited Liability Company (United States)
Registered office: 704 Wallace St, Ste 389, Clovis, NM 88101, United States
EIN (Employer Identification Number): 35-2900752

Contact
General email: info@forneau.com
Customer service email: info@forneau.com
Telephone: +1 505 210 7433

Customer service opening hours: Monday to Friday, 9am to 6pm (Paris time)

Response times
- Email: within 24 business hours
- Telephone: Monday to Friday, 9am–6pm
- Contact form: within 48 business hours

Complaints
For any complaint, please write to info@forneau.com, specifying:
- Your order number
- The subject of your request
- Any useful supporting documents (photos, screenshots)

Consumer mediation
In the event of an unresolved dispute, you can use the consumer mediator free of charge:

Centre de Médiation de la Consommation des Conciliateurs de Justice (CM2C)
Website: cm2c.net
Address: 14 rue Saint-Jean, 75017 Paris

Or the European platform: https://ec.europa.eu/consumers/odr/

Maison Forneau — For toxin-free cooking.